Refund policy

Our Replacement Policy:

• return and replacement policy is applied against category of product for fragrance category not eligible for any type cashback or fully refund.
• Replacement request must be made within 1 days of purchase and must not be part of above list
• There are no extra shipping charges for the delivery of replacement items for the reasons mentioned above.
• In case of a replacement, our logistics partners will attempt delivery of the items thrice. In case the delivery is not executed during all the three attempts, due to the recipient not available / premises locked, etc., the customer shall still be charged for the order.
• In case of perishable items or custom-made non-perishable items, neither glasslounge.in nor our enabling partners will be able to accept any returns or replacement of such items.